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5 Tips to Defuse Conflict in the Workplace

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Conflict is all around us, no matter where we go. It’s people fighting for the closest parking spot to the front at the grocery store. It’s two friends arguing where to eat for lunch. It’s passive-aggressive glances when your coworker walks in late. Conflict, while unavoidable, can be helped through some easy techniques that you can implement in your daily work life. 

First, let’s start off with what conflict is. Conflict can range from a small difference in opinion all the way to two people not being able to be in the same room with one another. I am sure all of us have been in some sort of conflict in our lifetime and I, for one, am not a fan of it. Not all conflict can be harmful, but regardless, it will happen and it is imperative to know how to deal with it when it comes along, especially in the workplace. 

How should you deal with conflict in the workplace?

  1. Be on the lookout. 

I know this may sound easy, but it can be harder than you may think. When you start to notice alarming behavior from one of your coworkers, address it before the conflict gets out of hand. 

  1. Assess the situation. 

Just because you assume a conflict may be rising, don’t assert yourself in like you know best. Before you go saving the day, know the facts. Make sure you have a grasp on the real situation before you address the conflict. 

  1. Listen to both sides. 

We all know people can exaggerate when they are heated or in a difficult situation. Once you hear the other side of the story, you might realize the conflict is just one-sided, or it was all taken out of context. 

  1. Encourage compromise. 

The whole point of addressing a conflict is to ultimately end in a resolution. This step might take a little bit of prying, since people can really be set in their ways and want the resolution to go their way. However, once you can find common ground, a compromise becomes a more attainable goal. 

  1. Be positive. 

Moving forward can be difficult after a big fight. Make sure all is resolved before this stage and then make a point to be positive and encouraging to the other party. Treat the other person in a positive manner. The conflict is resolved, so there is no need for bad blood anymore! 

It is pretty much impossible to go through life without experiencing some sort of conflict, especially when working with so many different types of people in an office setting. Hopefully you can take some of these tips and apply it to your workplace! 

 

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Passing Values Down to Your Grandchildren

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Let me state the obvious: I am not a grandparent. I am not even close to having my own children. You might be thinking that I am not the best person to be writing a blog about passing qualities down to grandchildren. But, I can absolutely say I have some of the best grandparents in the whole wide world (sorry everyone else, it’s just the truth.) 

From an early age, my grandparents have instilled strong family values into their grandchildren: me, my fifteen-year-old brother, and my twenty-year-old-cousin. We see the eternal value in having the family that we do and this all started with my grandparents. From an early age, I would watch the adults in my life just live out their lives and model myself from them (as you probably did.) Children are so receptive and follow in the footsteps of those who surround them. 

When my grandparents were younger, there was no other option to work hard. For instance, my grandpa is a farmer and has been most of his life. I asked my grandpa where his work ethic came from and he attributed it to his grandpa. He said that he looked up to his grandpa so much, the man who raised him. Even at his age, he still goes out on the farm every day: tending to his cows and picking produce out of the garden to sell at the farmer’s market. He owns a small business with my uncle, Trinity Nursery, where they sell all kinds of flowers and produce out of their two greenhouses. My grandma is so giving of herself. She is a retired special education teacher and has been a caretaker to her father and now her brother for years. She has cooked Sunday lunch for the whole family almost every Sunday since my parents were married in 1996. She attributes her work ethic was passed down from her parents and they taught her to take pride in herself and everything she did. 

I can pretty much guarantee most grandparents feel similarly: they want to instill the values that they hold dear to their children and grandchildren. Work ethic is something that must be taught. As a millennial, I know we are thought of as not having “the best” work ethic. Stereotypically, millennials are lazy, arrogant, and expect everything to be handed to them. While this may be true for a small percentage, I see it differently. I see that so many millennials have the drive to work hard that it can be somewhat impossible to break through the clutter. I know for myself, I have seen my grandparents work for what they have. They have given their family the world. I can see the value in work and what I can accomplish when I put in the effort. 

I am sure you have values that you can trace back to your grandparents, whatever those may be. It is important that we acknowledge those things and where they came from. If you are fortunate to still have your grandparents, take a second and thank them today. Tell them how much the things they have instilled in you mean to you. Maybe some of your greatest qualities come from your grandparents. I know mine do.

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